Terms & Conditions
Epic Yoga & Fitness Studio is in no way responsible for the safekeeping of my personal belongings while I attend class. I understand that classes at <Epic Yoga & Fitness Studio> may be physically strenuous and I voluntarily participate in them with full knowledge that there is risk of personal injury, property loss or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Epic Yoga & Fitness Studio or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.
Registration & Purchase
To register or purchase from the Epic Yoga & Fitness STUDIO online booking system, you must be over eighteen years of age. You
must ensure that the details provided by you on registration or at any time are correct and complete.
Payment for Products & Services
All Credit Cards will be processed in Canadian Dollar at the time of payment. Epic Yoga & Fitness STUDIO is not
responsible for any fees, charges, exchange rates or additional charges levied by individual
financial institutions or Credit Card companies
Contract Terms & Conditions
All services purchased from Epic Yoga & Fitness STUDIO must be preceded by the applicant acknowledging, by way of completing a PAR-q form, that he/she has no physical limitations preventing him/her from participation. All applicants under the age of 18 years must have consent, in written form, from a parent or guardian. The applicant also agrees to
abide by the rules and regulations of the studio and acknowledges that these rules and regulations may change
from time to time. Furthermore, all applicants release Epic Yoga & Fitness STUDIO, its owners, directors, managers and all employees of all liability regarding 1) any injury to self or child 2) any loss or damage to personal property. If
purchasing packages that require payments to be made in installments, the applicant agrees to approve such installments be made by credit card on the dates as predetermined in the services contract.
Refund & Cancellation Policy
Sessions Cancellation – 24 hours notice is required for cancellation of single sessions. Missed sessions without the
appropriate notice will be charged as if attended.
Medical Cancellations - Cancellation is permitted where an athlete or team is not able to participate in a single
sessions for medical reasons. A doctor’s note confirming that the athlete or team was not permitted to participate
is required within 7 days of missed session and upon receipt, a credit for a makeup session will be issued.
Camps & Programs
Cancellation - 14 days of notice is required for camp or program cancellations. Any cancellations by an athlete or
team with 14 or more days of notice will be processed and a $25.00 administration fee per athlete will apply.
Cancellation Within 13 Days Of Camp – No cancellations by an athlete or team will be accepted within 13 days of
the beginning of camp.
Medical Cancellations - Cancellation is permitted where an athlete or team is not able to participate for medical
reasons. A doctor’s note confirming that the athlete or team is not permitted to participate is required and upon
receipt a refund will be processed minus a $25.
Private Training
If your scheduling conflict is known in advance and we are notified at least 24 hours ahead of
time, it MAY be possible to make the session up at a later date or with a different trainer.
However, this cannot be guaranteed.
Any sessions missed with less than 24 hours notification are forfeited.
If you have not already paid for the session, your account/card will be charged for the full
amount of the session.
If no card/account information is present, no further sessions will be conducted until the
outstanding payment is received.
Additionally, reserved time slots may be lost if payment is not made in a timely manner.
Registered Programs
Pre-paid classes are refundable
If you are unable to attend a program due to circumstances out of your control (determined on a
case-by-case basis by our administration), we can offer you a refund if you notify us prior to your
session start date. However we do charge a 30% cancellation fee. This cancellation fee may be
avoided if you opt for a service credit instead of a refund.
NOTES: Service credits are valid for 30 days only!
If we are notified after your session begins, we can only give you a credit towards another
program. This credit is nontransferable and accounts for only the sessions remaining in your
program at the time you requested cancellation.
There is no cash refund.
There is no refund for merely changing your mind!
We are here to get you results and these results cannot be achieved if you fail to attend
the program!
This is not negotiable.
Privacy & Security Policy
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from our sites allow you to opt out of further mailings.
Epic Yoga & Fitness STUDIO will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or
organization.
