Registration & Purchase
You must be 18 years of age or older to register or purchase from Epic Yoga & Fitness’ online booking system. Details provided by you upon registration or at any time must be correct and complete.
Payment for Products & Services
All credit cards will be processed in Canadian dollars at the time of payment. Epic Yoga & Fitness is not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or credit card companies.
Refund & Cancellations
2 hours’ notice is required for cancellation of single sessions. Missed sessions, or sessions canceled without the required notice, will be charged as if attended.
Cancellation is permitted where an athlete or team is not able to participate in a single session for medical reasons. A doctor’s note confirming that the athlete or team was not permitted to participate is required within 7 days of the missed session. Credit for a makeup session will be issued upon receipt.
Any sessions missed with less than 24 hours’ notification are forfeited. If you have not already paid for the session your account/card will be charged for the full amount. If there is at least 24 hours’ notice of a scheduling conflict, it may be possible to make the session up at a later date, or with a different trainer.
If no card/account information is provided, no further sessions can be booked or attended until outstanding payments are received. Additionally, reserved time slots may be lost if payment is not made in a timely manner.
Service credits are valid for 30 days only. This credit is nontransferable and accounts for only the sessions remaining in your program at the time you requested cancellation.
Note: There is no cash refund. This is non-negotiable.
Privacy & Security Policy
Your personal information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from our sites allow you to opt out of further mailings.
Epic Yoga & Fitness will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or organization.
Contract Terms & Conditions
All services purchased from Epic Yoga & Fitness must be preceded by the applicant acknowledging, by way of completing a PAR-Q form, that he/she has no physical limitations preventing him/her from participation.
Risk Waiver & Consent
I understand that classes at Epic Yoga & Fitness may be physically strenuous and I voluntarily participate in them with full knowledge that there is risk of personal injury, property loss or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Epic Yoga & Fitness or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.
All applicants under the age of 18 years must have consent, in written form, from a parent or guardian. The applicant also agrees to abide by the rules and regulations of the studio and acknowledges that these rules and regulations may change. Epic Yoga & Fitness is not responsible for the safekeeping of students’ personal belongings while they attend class.
All applicants release Epic Yoga & Fitness, its owners, directors, managers and all employees of all liability regarding 1) any injury to self or child 2) any loss or damage to personal property. If purchasing packages that require payments to be made in installments, the applicant agrees to approve such installments be made by credit card on the dates as predetermined in the services contract.